Please read our frequently asked questions and find an answer that will help you. If you have any further questions, please feel free to contact us (via telephone, WhatsApp, chat..).
01. How does the rental work?
Having chosen the boat and checked the availability in 24/48h, it is understood that the dates will be blocked from the moment the company receives a bank transfer.
02. How far in advance should I book?
It is best to make reservations at least three months ahead of your arrival date during the high season, but don’t hesitate to email us if your date is closer.
Once the payment is formalized, it will be considered a firm reservation and if the client could not take the plan, all payments made to date will be lost.. In the event that the agency could provide an alternative customer, a 10% cancellation fee will be charged.
04. What will we do in case of an accident?
The most important is act responsibly to avoid damage personal or materials older and advise as soon as possible our responsible for the base or any team member PlanOut should help you at all times. It is always helpful to take pictures of what happened and in case of other personalities or damage involved, take note of his contact.